Our Technical division provides nationwide catering equipment maintenance services.

Each of the services listed below are available as a complete solution package or individually, providing you with the flexibility and security to utilise our full portfolio as and when you need it.


AGGORA Technical offer a 24hr breakdown service covering a wider range of preparation & cooking, refrigeration and beverage & warewashing equipment. Depending on the severity of the breakdown, we can have an experienced and qualified engineer at your site in as little as four hours. We’ll agree a job spend limit for your site, meaning in most cases we’ll be able to fix the fault first time.

Planned Preventative Maintenance

A PPM contract can help you to:

  • Ensure your unit complies with relevant legislation
  • Keep track of any potential problems with your equipment
  • Reduce risk of breakdown
  • Improve energy efficiency and operational safety

Our three most popular planned maintenance agreements:

Value Added Maintenance

We provide a full equipment service appraisal based on safety factors, correct operation, structural efficiency, and cosmetic appearance; ensuring each item remains energy efficient and operationally safe, reducing the risk of breakdown and unscheduled repairs.

  • Equipment breakdowns charged on a ‘pay as you go’ basis
  • All PPM service frequencies are asset type driven (i.e. gas twice a year, electrical items once a year)
  • Includes an annual Gas Safety inspection on all gas appliances
  • The same as Option One, however all labour charges for breakdowns are included
  • Spare parts charged additionally (subject to service exclusions, i.e. no power to the unit).
  • The same as Option One, however all labour and parts charges for breakdowns are included
  • Spare parts charged additionally (subject to service exclusions, i.e. no power to the unit).

Workshop Solutions

Operating our own dedicated workshop and solutions provide clients with the flexibility for off-site repairs. Our workshops are used daily for engineer training, bespoke equipment modifications, and portable ‘plug and play’ equipment repairs. With training and meeting rooms adjacent to the workshop facilities, we are able to offer an excellent off site support service.

Examples of ways in which customers and supply partners utilise our workshop solutions include:

  • ‘Repair to stock’ solutions where the client or manufacturer hold breakdown stock to swap in and out at point of failure.
  • Manufacturer back to base warranty repairs – we assist and manage the process of back to base repairs for items returned within warranty.
  • Equipment training for catering staff to ensure knowledge about best practices when using equipment, and subsequently reducing faults caused by user error.